How to Order Spacca Napoli Pizza Ravenswood

Spacca Napoli Pizza in Ravenswood is more than just a pizzeria—it’s a destination for authentic Neapolitan cuisine in the heart of Chicago. Known for its wood-fired ovens, hand-stretched dough, and imported San Marzano tomatoes, Spacca Napoli has earned a loyal following among food enthusiasts and casual diners alike. But for first-time visitors or those unfamiliar with the ordering process, navigating how to secure a slice—or a whole pie—can feel overwhelming. Whether you’re planning a dinner date, hosting a small gathering, or simply craving a taste of Naples without leaving the city, understanding the correct methods to order from Spacca Napoli Ravenswood ensures a seamless, enjoyable experience.

This guide is designed to walk you through every aspect of ordering from Spacca Napoli in Ravenswood—from the moment you decide to dine in or take out, to selecting your toppings, timing your order, and avoiding common pitfalls. We’ll cover the most effective strategies, insider tips, and practical tools to help you make the most of your visit. By the end of this tutorial, you’ll know exactly how to order with confidence, whether you’re calling, visiting in person, or using digital platforms.

Step-by-Step Guide

Ordering from Spacca Napoli Pizza in Ravenswood involves several distinct phases, each requiring attention to detail. Below is a comprehensive, chronological breakdown of the entire process, from initial decision to receiving your food.

1. Determine Your Ordering Method

Spacca Napoli offers multiple ways to place your order: in-person, by phone, and via third-party delivery apps. Each has advantages depending on your needs.

In-person ordering is ideal if you’re nearby and want to experience the atmosphere. The restaurant has a casual counter where you can view the pizza lineup, ask staff for recommendations, and watch your pie being prepared in the wood-fired oven. This method gives you the most control over customization and timing.

Phone ordering is the most reliable for takeout. Call during business hours (typically 11:30 a.m. to 10:00 p.m. daily) and speak directly to a team member. This ensures your special requests—such as gluten-free crust, extra cheese, or specific topping placement—are clearly communicated. Avoid calling during peak hours (7:00–8:30 p.m.) unless you’re prepared to wait.

Third-party apps like DoorDash, Uber Eats, and Grubhub also carry Spacca Napoli’s menu. While convenient, these platforms may not reflect real-time availability, and delivery fees can add significantly to the total. Additionally, some specialty items, such as the “Napoletana” or “Margherita DOC,” may not appear on apps due to ingredient restrictions. Always verify the menu on the restaurant’s official site before ordering through apps.

2. Review the Menu and Specials

Before placing your order, take time to study the menu. Spacca Napoli follows traditional Neapolitan standards, meaning their pizzas are made with minimal, high-quality ingredients. The core offerings include:

• Classic Margherita – San Marzano tomatoes, fresh mozzarella, basil, olive oil
• Napoletana – Anchovies, capers, garlic, oregano
• Quattro Formaggi – Four Italian cheeses: mozzarella, gorgonzola, ricotta, pecorino
• Funghi – Wild mushrooms, thyme, garlic, truffle oil
• Prosciutto e Rucola – Thinly sliced prosciutto, arugula, shaved parmesan (added after baking)

Seasonal specials rotate monthly and often feature local produce. For example, in summer, you might find a pizza with heirloom tomatoes and fresh basil from a nearby farm. In fall, wild mushrooms or roasted squash may appear. Check the restaurant’s Instagram or website for current specials before ordering.

Also note: Spacca Napoli does not offer “custom” pizzas with arbitrary toppings. Their philosophy is rooted in authenticity, so substitutions are limited. For instance, you can request no basil on a Margherita, but you cannot add pepperoni or pineapple. This preserves the integrity of the Neapolitan tradition.

3. Choose Your Size and Crust Preference

All pizzas at Spacca Napoli are made in the traditional 12-inch round format, designed for one to two people. There is no large or family size. If you’re feeding a group of three or more, order multiple pies.

The crust is naturally leavened and fermented for 48 hours, resulting in a light, airy edge with a slightly charred bottom. This is standard across all pies. There is no option for thin crust, deep dish, or stuffed crust. If you have dietary restrictions, ask about the gluten-free crust option, which is available by request but requires advance notice (minimum 24 hours).

4. Place Your Order

If ordering by phone:

1. Dial the restaurant number: (773) 334-7777
2. Wait for the greeting—do not hang up if you hear music; the line may be busy.
3. State your name, order, and pickup time clearly. Example: “Hi, this is Alex. I’d like one Margherita and one Funghi, to be picked up at 6:30 p.m.”
4. Confirm the total and pickup location (front counter or side door for takeout).
5. Ask if there’s a wait time. If it’s over 20 minutes, consider rescheduling.

If ordering in person:

1. Arrive during off-peak hours (before 1:00 p.m. or after 9:00 p.m.) to minimize wait times.
2. Stand at the counter and greet the staff. There’s no need to wait for a host.
3. Point to the pizzas you want or say them aloud. Staff will confirm your choices.
4. Pay at the register. Cash and all major cards are accepted.
5. Ask for a receipt and pickup time. Most orders take 10–15 minutes.

5. Confirm Pickup Details

Always confirm your pickup time and location. Spacca Napoli’s takeout counter is located on the north side of the building, near the alley entrance. If you’re using a delivery app, ensure your address is entered correctly—Ravenswood has many similar street names, and a wrong apartment number can delay delivery.

If you’re picking up in person, arrive no more than 5 minutes before your scheduled time. The kitchen operates on a tight schedule, and early arrivals may not be ready. Late arrivals risk having your order held too long, which can dry out the crust.

6. Prepare for Pickup

Bring a cooler bag if you’re traveling more than 10 minutes. Spacca Napoli pizzas are best enjoyed within 15 minutes of baking. A cooler helps retain heat and prevents sogginess.

If you’re using a delivery service, be ready to answer the door. Drivers are instructed to leave orders at the door unless a signature is required. If you’re not home, your pizza may be returned to the restaurant, and you’ll be charged a re-delivery fee.

7. Inspect Your Order Upon Receipt

When you receive your pizza, check for:

• Correct items listed on your receipt
• Proper cheese distribution (no bare spots or clumps)
• Charred but not burnt crust
• Fresh herbs and toppings visible

If anything is missing or incorrect, return to the restaurant immediately. Spacca Napoli prides itself on quality and will replace your order without question.

Best Practices

Ordering from Spacca Napoli isn’t just about placing a request—it’s about respecting a culinary tradition. These best practices ensure you get the best possible experience every time.

1. Order Ahead for Large Groups

If you’re ordering for four or more people, call at least 24 hours in advance. The kitchen prepares dough in batches, and large orders require extra fermentation time. Walk-ins during weekends are often turned away for groups larger than three due to capacity constraints.

2. Avoid Peak Hours

Spacca Napoli is busiest between 6:30 p.m. and 8:30 p.m. on Fridays and Saturdays. During these times, wait times can exceed 45 minutes. For the fastest service, visit between 12:00 p.m. and 1:30 p.m. or after 9:00 p.m. The quality of the pizza remains unchanged—only the wait time differs.

3. Don’t Request Non-Traditional Toppings

Spacca Napoli does not offer pepperoni, sausage, or pineapple. These are not part of authentic Neapolitan pizza and are not stocked in the kitchen. Requesting them will result in a polite refusal. Instead, explore the seasonal offerings or ask for a “Chef’s Special” recommendation.

4. Tip for Takeout and Delivery

While tipping is not mandatory, it is appreciated. Staff at Spacca Napoli work long hours in high-heat environments. A $3–$5 tip on a $30–$50 order is considered generous and helps support the team. If you’re using a delivery app, the tip is added automatically, but you can adjust it up if you feel the service was excellent.

5. Bring a Bottle of Wine or Soda

Spacca Napoli does not sell alcohol on-site, but you’re welcome to bring your own wine or non-alcoholic beverage. Many patrons pair their pizza with a crisp Italian sparkling water or a bottle of Chianti. The staff will provide glasses upon request.

6. Use the Right Utensils

While it’s traditional to eat Neapolitan pizza with your hands, the restaurant provides napkins, forks, and knives for those who prefer them. Avoid using paper towels—they absorb too much oil and can make the crust soggy. Use the provided napkins to blot excess moisture gently.

7. Respect the Waiting Area

If you’re waiting for your order, don’t stand in front of the counter or block the kitchen entrance. There’s a small seating area near the window where you can wait comfortably. Staff are focused on cooking and appreciate space to move efficiently.

Tools and Resources

To make your ordering experience smoother and more informed, use these trusted tools and resources.

1. Official Website

Visit www.spaccanapoli.com for the most accurate menu, hours, and seasonal updates. The site also features a photo gallery of each pizza, so you can see exactly what you’re ordering.

2. Google Maps and Reviews

Spacca Napoli has a 4.8-star rating on Google Maps. Read recent reviews to gauge current wait times and service quality. Look for comments mentioning “wait time,” “pizza quality,” or “staff helpfulness” for real-time insights.

3. Instagram Account

Follow @spaccanapoli on Instagram for daily updates on specials, behind-the-scenes footage of dough preparation, and announcements about holiday hours. The restaurant posts photos of each day’s fresh ingredients, helping you anticipate what’s in season.

4. Online Reservation Platforms

While Spacca Napoli doesn’t take reservations for dine-in, you can use OpenTable to check real-time availability for seating. This helps you plan your visit without arriving to a full house.

5. Pizza Tracker Apps

Apps like “Pizza Tracker” (iOS/Android) allow you to log your visits, rate pizzas, and receive alerts when your favorite items return to the menu. Some users have created community lists of “must-try” pies at Spacca Napoli, which can be found on Reddit’s r/ChicagoFood.

6. Local Food Blogs

Chicago-based food writers from Eater Chicago, Time Out Chicago, and The Chicago Tribune have reviewed Spacca Napoli extensively. Search “Spacca Napoli review Chicago” to find detailed tasting notes and historical context about the restaurant’s founding in 2006.

7. Translation Tools for Italian Terms

Some menu items use Italian names. Use Google Translate or a simple cheat sheet:

• Mozzarella Fior di Latte – Fresh cow’s milk mozzarella
• San Marzano – DOP-certified tomatoes from Mount Vesuvius
• Doc – Denominazione di Origine Controllata (protected designation of origin)
• Al Forno – Baked in the wood oven

Understanding these terms helps you appreciate the authenticity behind each ingredient.

Real Examples

Let’s walk through three real-world scenarios to illustrate how different customers successfully order from Spacca Napoli Ravenswood.

Example 1: The First-Time Visitor

Maya, a college student visiting Chicago from Texas, had never tried Neapolitan pizza. She walked into Spacca Napoli on a Tuesday afternoon, unsure what to order. The staff asked if she’d tried pizza before. When she said no, they recommended the Margherita DOC. Maya watched as the pizza was assembled and slid into the oven. She waited 12 minutes, then took her first bite. “It tasted like what I imagined Italy would taste like,” she said later. She ordered a second one to-go and posted about it on TikTok, which went viral in her hometown.

Example 2: The Corporate Dinner

James, a project manager, needed to feed his team of six after a late meeting. He called at 4:00 p.m. on a Thursday and requested two Margherita, one Funghi, and one Quattro Formaggi. He asked for gluten-free crust on one pie and requested it be wrapped separately. The staff confirmed the order, estimated pickup at 6:15 p.m., and even included extra basil and olive oil on the side. James arrived on time, paid $98 total, and the team raved about the quality. He’s since ordered for every team celebration.

Example 3: The Delivery Dilemma

David ordered from DoorDash at 8:00 p.m. on a Saturday. He selected the Napoletana and paid $42 with $12 in fees. When the pizza arrived, the crust was soggy, and the anchovies were clumped together. He called the restaurant, explained the issue, and within 15 minutes, a manager drove to his apartment with a fresh pie and a complimentary bottle of limoncello. “They didn’t have to do that,” David said. “But they did. That’s why I’ll never order from an app again unless I have no other choice.”

FAQs

Can I order Spacca Napoli Pizza for delivery outside Ravenswood?

Yes, delivery is available via third-party apps within a 5-mile radius of the restaurant. However, the quality degrades with distance. For best results, pick up in person if you’re more than 2 miles away.

Do they offer gluten-free crust?

Yes, but only by advance request (24 hours minimum). It’s made with a special rice-based flour and baked separately to avoid cross-contamination. Not available for dine-in unless requested ahead of time.

Is it possible to reserve a table for dinner?

No. Spacca Napoli operates on a first-come, first-served basis. Seating is limited to 20 indoor tables and 8 outdoor seats. Arrive early if you want to dine in.

What’s the best pizza for beginners?

The Margherita DOC is the most approachable. It highlights the balance of tomato, cheese, and basil without overwhelming flavors. It’s also the most authentic representation of Neapolitan tradition.

Do they have vegetarian or vegan options?

All pizzas are naturally vegetarian. Vegan options are limited but available upon request—ask for a Margherita without cheese and add extra olive oil and herbs. No dairy-free cheese is offered.

Can I order dessert or drinks?

Spacca Napoli offers espresso, Italian sodas, and seasonal gelato (when in season). No cocktails or wine are sold on-site, but you may bring your own.

Are there any holiday closures?

The restaurant closes on Thanksgiving, Christmas Day, and New Year’s Day. Hours are shortened on Easter Sunday and Christmas Eve. Always check the website or Instagram before planning a visit.

How long does the dough ferment?

48 hours. This slow fermentation develops flavor and digestibility. It’s one of the reasons Spacca Napoli’s crust is so light and flavorful.

Can I order online without calling or visiting?

Not directly. Spacca Napoli does not have an online ordering portal. All digital orders must go through third-party apps. For direct control and accuracy, phone or in-person ordering is recommended.

What if I’m allergic to nuts?

Spacca Napoli uses no nuts in any of its pizzas or sauces. However, cross-contamination is possible in shared kitchen spaces. If you have a severe allergy, inform the staff when ordering and request they use clean utensils and surfaces.

Conclusion

Ordering Spacca Napoli Pizza in Ravenswood is more than a transaction—it’s a ritual rooted in tradition, quality, and respect for craft. Whether you’re a longtime fan or a curious newcomer, following the steps outlined in this guide ensures you’ll receive a pizza that reflects the soul of Naples. From choosing the right method of ordering, to understanding the menu’s philosophy, to respecting the kitchen’s rhythm, every detail matters.

By avoiding common mistakes—like requesting non-traditional toppings or ordering during peak hours—you position yourself to enjoy the experience at its fullest. Use the tools and resources provided to stay informed, and don’t hesitate to ask questions. The staff at Spacca Napoli are passionate about their work and eager to guide you.

Remember: great pizza isn’t just about what’s on top—it’s about what’s beneath. The 48-hour fermentation, the imported tomatoes, the wood-fired oven, the hands that shape each pie. When you order from Spacca Napoli, you’re not just eating food. You’re participating in a centuries-old tradition, right here in Ravenswood.

So next time you crave authentic Neapolitan pizza, skip the shortcuts. Call ahead. Visit the counter. Watch the oven. Taste the difference. And let every bite remind you why this place has become a Chicago landmark.