How to Order the Best Deep Dish Pizza at Lou Malnati’s in Chicago

When it comes to iconic American cuisine, few dishes embody the spirit of a city as vividly as Chicago deep dish pizza. At the heart of this culinary tradition stands Lou Malnati’s — a name synonymous with buttery crusts, rich tomato sauce, and layers of premium cheese that have drawn locals and tourists alike for over half a century. But ordering the best deep dish pizza at Lou Malnati’s isn’t just about walking in and pointing at a menu. It’s an art form that blends timing, customization, and insider knowledge to elevate a meal into an unforgettable experience. Whether you’re a first-time visitor or a seasoned Chicagoan looking to refine your order, this guide reveals exactly how to navigate the process, avoid common pitfalls, and secure the most authentic, flavorful deep dish possible.

The importance of mastering this process cannot be overstated. Lou Malnati’s isn’t merely a restaurant — it’s a cultural landmark. Its deep dish pizza is often compared to Chicago’s architecture: bold, layered, and built to last. Yet, with dozens of locations, varying wait times, and subtle differences in preparation between branches, knowing how to order correctly ensures you receive the pizza at its peak. This guide will walk you through every step — from selecting the right location and timing your visit to customizing toppings and understanding the nuances of the crust — so you can confidently order the best deep dish pizza Lou Malnati’s has to offer.

Step-by-Step Guide

1. Choose the Right Location

Lou Malnati’s operates over 30 locations across the Chicago metropolitan area, from the bustling Magnificent Mile to quiet suburban neighborhoods. While the core recipe remains consistent, each location has slight variations in volume, kitchen workflow, and staff familiarity with special requests. The original location at 631 North Wells Street in the River North neighborhood is often considered the gold standard — it’s where Lou Malnati himself first perfected the recipe in 1971. This location tends to have the most experienced staff and the most consistent results.

However, if you’re staying near O’Hare Airport, the location at 8400 W. Higgins Avenue is ideal for travelers. For those in the Loop, the Michigan Avenue spot offers convenience and a historic ambiance. Avoid locations in high-traffic tourist zones during peak hours unless you’re prepared for long waits. Instead, prioritize branches with ample parking and fewer crowds — these tend to have more consistent quality control and less rushed preparation.

2. Plan Your Visit Around Off-Peak Hours

Deep dish pizza is not a fast-food item. It’s baked slowly — often taking 40 to 50 minutes — and requires careful layering. During peak dinner hours (6:00 PM to 8:30 PM), kitchens are overwhelmed, and the quality of the crust can suffer due to rushed baking. The same applies to weekends, especially Sunday afternoons after sporting events.

For the best results, aim to arrive between 4:00 PM and 5:30 PM on weekdays, or 11:30 AM and 1:00 PM on weekends. These windows allow the kitchen to focus on each pizza with precision. Many regulars know this secret and arrive early to secure a table before the rush. If you’re visiting during a holiday weekend or major event, consider calling ahead to confirm estimated wait times — even if you don’t reserve a table, knowing the backlog helps you plan.

3. Understand the Menu Structure

Lou Malnati’s menu is deceptively simple, but the real art lies in understanding what’s included and what can be customized. The signature “Lou’s Deep Dish” is a classic: a buttery, flaky crust, a generous layer of whole-milk mozzarella, a thick layer of proprietary tomato sauce infused with garlic and herbs, and a crown of fresh, chopped Italian sausage. This is the baseline — and it’s exceptional.

Do not be misled by the “Thin Crust” or “Pan Pizza” options — those are not deep dish. Deep dish is defined by its high, raised crust that holds the filling like a pie. The “Lou’s” is the default, but you can customize it. Toppings are added in a specific order: cheese first, then toppings, then sauce on top. This prevents the crust from getting soggy and ensures the cheese melts evenly.

4. Customize Strategically

While the classic “Lou’s” is nearly perfect, customization can elevate your experience — if done correctly. Here’s how:

• Extra Cheese: Always request “extra cheese.” The standard amount is generous, but the top layer of cheese can sometimes be thin. Adding more ensures a creamy, melty barrier between the sauce and crust.
• Italian Sausage: This is non-negotiable. Lou Malnati’s uses coarsely ground, fennel-spiced pork sausage — it’s the soul of the pizza. Avoid pepperoni or ground beef; they lack the depth of flavor.
• Vegetables: If adding vegetables, stick to onions, green peppers, or mushrooms. Add them sparingly — too many can release water and compromise the crust. Always ask for them to be pre-sautéed if possible.
• Double Crust: Rarely requested but available upon request. This adds a second layer of crust beneath the cheese, creating a richer, more substantial bite. Ideal for those who love texture.
• Extra Sauce: Avoid this. The sauce is already perfectly balanced. Adding more can make the pizza wet and cause the crust to break down.

Pro tip: Ask for “no cheese on the edge.” This prevents the outer crust from becoming overly greasy and allows you to enjoy the crisp, buttery rim — a signature feature of authentic deep dish.

5. Order the Right Size

Lou Malnati’s offers two sizes: 10-inch and 14-inch. The 10-inch is perfect for one to two people, especially if you’re pairing it with a salad or appetizer. The 14-inch is meant for groups of three to five. Do not order a 14-inch for two unless you plan to eat leftovers — the pizza is incredibly rich, and over-ordering can lead to waste and discomfort.

For solo diners, consider the “Personal Deep Dish” — a smaller, 8-inch version available at select locations. It’s ideal for those who want the full experience without the heft. Note: The personal size may not be available at all branches, so confirm when placing your order.

6. Request Special Preparation Notes

When placing your order — whether in person, over the phone, or via online portal — be specific. Say: “I’d like a 14-inch Lou’s Deep Dish with extra cheese, no cheese on the edge, and the sausage crumbled, not in patties.” These small details matter. Staff at Lou Malnati’s are trained to follow precise protocols, and clear instructions ensure your pizza is made the way it’s meant to be.

If you’re ordering for delivery or pickup, mention your preferred crust color. Some customers like a darker, crispier crust — ask for “well-done” or “browned on top.” Others prefer a lighter, softer crust — request “medium bake.” The kitchen can accommodate both.

7. Confirm Pickup or Delivery Timing

Because deep dish takes time, always ask for an estimated wait time when placing your order. If you’re picking up, arrive five minutes before the estimated time — not early, not late. Arriving too early may mean your pizza sits under a heat lamp and dries out. Arriving too late means it may cool below optimal serving temperature.

For delivery, ensure your address is precise and your phone is accessible. The drivers are trained to deliver the pizza in a branded insulated box designed to retain heat. Never open the box until you’re ready to eat — the trapped steam keeps the crust crisp and the cheese molten.

8. Let It Rest Before Cutting

Once you receive your pizza — whether at the restaurant or at home — let it rest for at least five minutes. This allows the cheese to set slightly and the sauce to absorb into the crust without making it soggy. Cutting too soon causes the filling to spill out, creating a messy, uneven slice.

Use a sharp, heavy-duty pizza cutter or a large chef’s knife. Cut into large wedges — deep dish is meant to be eaten with a fork and knife, not by hand. The crust is sturdy, but the filling is delicate. A clean cut preserves the structure and enhances the eating experience.

Best Practices

1. Always Order Fresh — Never Reheat

Deep dish pizza is a dish of contrasts: crisp crust, creamy cheese, tangy sauce, savory sausage. Reheating — especially in a microwave — destroys this balance. The crust becomes rubbery, the cheese turns oily, and the sauce separates. If you have leftovers, reheat in a 350°F oven on a baking sheet for 10–12 minutes. This restores the crust’s texture and gently warms the filling without breaking it down.

2. Pair with the Right Beverage

The richness of deep dish demands a beverage that cuts through the fat and complements the acidity of the tomato sauce. A crisp lager like Goose Island 312 Urban Wheat Ale or a dry Italian red like Chianti Classico are ideal. Avoid sweet or overly carbonated drinks — they clash with the savory profile. Sparkling water with lemon is a refreshing, non-alcoholic alternative.

3. Skip the Side Sauces

Some guests request marinara on the side for dipping. This is a common misconception. The sauce is already integral to the pizza’s flavor profile. Dipping adds unnecessary moisture and dilutes the intended taste. Trust the recipe — the pizza is designed to be enjoyed as-is.

4. Respect the Tradition

Lou Malnati’s deep dish is not a novelty — it’s a regional treasure. Avoid asking for unconventional toppings like pineapple, BBQ chicken, or vegan cheese. These are not part of the tradition and will be declined by most staff. The beauty lies in its simplicity and authenticity.

5. Tip Generously

Deep dish pizza requires skilled labor, precise timing, and attention to detail. Servers and kitchen staff work under high pressure, especially during peak hours. A 20% tip is standard — more if your order was complex or delivered exceptionally fast. Staff at Lou Malnati’s are trained to treat every customer with care; reciprocate that respect.

6. Visit During the Day for the Full Experience

Many visitors assume dinner is the only time to enjoy deep dish. But lunch at Lou Malnati’s offers a quieter, more relaxed atmosphere. You can watch the pizza being assembled through the open kitchen, ask questions, and even chat with the chefs. It’s a rare opportunity to witness the craft behind the meal.

7. Bring a Food Companion

Deep dish is a substantial meal. Bring someone who appreciates the experience. Sharing the pizza allows you to savor each bite without overeating. It also makes the experience more social — something Lou Malnati’s has always championed: food as connection.

Tools and Resources

1. Official Website and Online Ordering Portal

The official Lou Malnati’s website (loumalnatis.com) is your most reliable resource. It provides up-to-date menus, location maps with real-time wait times, online ordering for pickup or delivery, and seasonal specials. The site also features a “Pizza Builder” tool that lets you visualize your custom order before submitting.

Use the website to check which locations offer gluten-free crusts, family meal deals, or catering options. The site also lists upcoming events — such as pizza-making classes or anniversary celebrations — that offer exclusive access to limited-edition pies.

2. Mobile App for Loyalty and Rewards

Lou Malnati’s offers a mobile app available on iOS and Android. Download it to earn points with every purchase, receive birthday rewards, and get early access to new menu items. The app also sends push notifications when your order is ready and provides estimated delivery times with GPS tracking.

First-time users receive a free appetizer with their first app order — a perfect way to try their famous garlic knots or house salad.

3. Google Maps and Yelp for Real-Time Insights

Before visiting, check Google Maps for recent photos uploaded by customers. Look for images of the pizza being sliced — this gives you a sense of the crust’s texture and cheese pull. Read recent reviews (within the last 30 days) for insights on wait times, staff responsiveness, and quality consistency.

Be cautious of reviews that say “best pizza ever” without specifics. The most helpful reviews describe the crust, sauce balance, and cheese quality — exactly what you’re looking for.

4. YouTube and Food Blogs for Visual Guides

Search for “Lou Malnati’s deep dish pizza making process” on YouTube. Several food historians and Chicago-based chefs have documented the assembly technique in detail. Watching the layers being added — cheese first, then sausage, then sauce — reinforces why the order matters.

Recommended blogs: “Chicago Food Planet” and “The Food Section” offer in-depth articles on the history and evolution of deep dish, with interviews from current and former Malnati’s staff.

5. Local Food Tours and Culinary Workshops

Consider booking a guided food tour that includes Lou Malnati’s. Companies like “Chicago Food Walking Tours” offer specialized deep dish experiences where you visit multiple pizzerias and learn the differences between Malnati’s, Giordano’s, and Pequod’s. These tours often include tasting portions and historical context you won’t find online.

For hands-on learners, Lou Malnati’s occasionally hosts “Pizza Making Nights” at select locations. These are limited to small groups and require advance registration. You’ll learn to stretch the dough, layer the ingredients, and bake your own pie under the guidance of a master pizzaiolo.

Real Examples

Example 1: The First-Time Visitor

Emily, a tourist from Seattle, arrived in Chicago on a Friday evening and wanted to try the “famous” deep dish. She walked into the Magnificent Mile location at 7:15 PM and was told the wait was 90 minutes. Frustrated, she ordered a thin crust pizza — and was disappointed. The crust was too crispy, the sauce too thin, and the cheese lacked richness.

The next day, she returned at 4:30 PM, asked for a 10-inch Lou’s Deep Dish with extra cheese and no cheese on the edge. She let it rest for seven minutes before cutting. Her first bite brought tears to her eyes. “It tasted like comfort,” she wrote in her travel journal. “The crust was golden and flaky, the sausage rich and spiced just right, and the sauce had a bright tang that tied it all together. I finally understand why Chicagoans are so proud of this.”

Example 2: The Local Regular

Michael, a lifelong Chicagoan, orders a 14-inch Lou’s Deep Dish every Sunday for his family. He always calls ahead at 11:00 AM to place his order for pickup at 1:00 PM. He requests “double cheese, sausage crumbled, and crust well-done.” He brings his own stainless steel pizza cutter and insists on eating the pizza at home on his grandmother’s china plates.

“It’s not just food,” he says. “It’s tradition. My dad brought me here when I was five. Now I bring my kids. We don’t change the recipe — we change the people around the table.”

Example 3: The Corporate Group

A tech company from San Francisco hosted a client dinner at the Lincoln Park location. They ordered two 14-inch pizzas — one classic Lou’s, one with mushrooms and onions. The client, unfamiliar with deep dish, asked for marinara on the side. The server politely explained the tradition and offered a complimentary glass of Chianti instead. The client loved the pizza so much he ordered a frozen pie to take home — the first time he’d ever done that with a restaurant meal.

Example 4: The Delivery Mishap

A man in Evanston ordered a personal deep dish for delivery at 8:00 PM. He opened the box immediately and ate it cold, complaining online that the pizza was “bland.” The restaurant responded with a photo of his order being prepared — the crust was golden, the cheese bubbling, the sauce vibrant. They offered a free replacement. He declined, but later posted a follow-up: “I didn’t know you had to let it rest. I tried it again the next day, reheated properly. It was life-changing.”

FAQs

Is Lou Malnati’s deep dish pizza frozen or pre-made?

No. Every pizza is made fresh to order using the same method since 1971. The crust is hand-stretched, the sausage is ground daily, and the sauce is cooked in small batches. There are no frozen components.

Can I order deep dish pizza for delivery outside of Chicago?

Lou Malnati’s delivers only within a limited radius of each location — typically 10–15 miles. They do not ship nationwide. For out-of-town customers, they offer frozen deep dish pies (available online) that can be baked at home. These are not identical to fresh, but they’re the closest alternative.

What’s the difference between Lou Malnati’s and Giordano’s deep dish?

Lou Malnati’s uses a buttery, flaky crust and layers cheese first, then toppings, then sauce on top. Giordano’s uses a denser, bread-like crust and often places sauce underneath the cheese. Lou’s is lighter and more butter-forward; Giordano’s is richer and more tomato-heavy. Both are excellent — but distinct.

Does Lou Malnati’s offer gluten-free or vegan options?

Yes. Gluten-free crust is available at most locations. Vegan cheese and plant-based sausage are offered as substitutions, though they are not traditional. Purists may argue they’re not “real” deep dish — but they’re designed to accommodate dietary needs without compromising structure.

How long does it take to make a deep dish pizza at Lou Malnati’s?

Typically 40 to 50 minutes. The slow bake is essential to achieving the perfect crust texture and flavor development. Rushing the process results in a soggy or underbaked pie.

Can I visit without a reservation?

Yes. Lou Malnati’s does not take reservations for dine-in. Tables are first-come, first-served. However, calling ahead to check wait times can help you plan. Online ordering for pickup is available and often faster than waiting at the restaurant.

Is the deep dish pizza spicy?

No. The sausage is savory and herb-forward, not spicy. If you prefer heat, request red pepper flakes on the side. The tomato sauce has natural acidity, not heat.

Why is the crust so buttery?

Lou Malnati’s crust is made with a high ratio of butter to flour — up to 30% more butter than traditional pizza dough. This creates a tender, flaky texture that holds the filling without becoming soggy. It’s the defining characteristic of their deep dish.

Conclusion

Ordering the best deep dish pizza at Lou Malnati’s is more than a meal — it’s a ritual. It requires patience, respect for tradition, and a willingness to follow the unwritten rules that have preserved this dish for over 50 years. From choosing the right location and timing your visit to customizing with intention and letting the pizza rest before cutting, every step contributes to the final experience.

There are no shortcuts. No gimmicks. No shortcuts. The beauty of Lou Malnati’s deep dish lies in its simplicity: buttery crust, rich cheese, savory sausage, and bright tomato sauce — layered with care, baked with patience, and served with pride.

Whether you’re a first-time visitor or a lifelong Chicagoan, mastering the art of ordering at Lou Malnati’s connects you to the soul of the city. It’s not just about eating pizza. It’s about understanding a legacy — one slice at a time.

So next time you find yourself in Chicago, skip the tourist traps. Go early. Order wisely. Let it rest. And savor every bite.