AbbVie Dermatology Toll Free Psoriasis Support Customer Care Number | Toll Free Number

Psoriasis is a chronic autoimmune condition that affects millions of people worldwide, causing red, scaly patches on the skin that can be painful, itchy, and emotionally distressing. For those living with psoriasis, access to reliable, compassionate, and expert-backed support is not just helpful—it’s essential. AbbVie, a global biopharmaceutical leader, has dedicated significant resources to advancing psoriasis treatment and patient care through its dermatology division. One of the most vital resources for patients, caregivers, and healthcare professionals is the AbbVie Dermatology Toll Free Psoriasis Support line—a dedicated, no-cost helpline designed to provide accurate information, emotional support, and practical guidance to those navigating life with psoriasis.

This comprehensive guide explores everything you need to know about AbbVie’s Psoriasis Support services—including how to reach them, what makes their support unique, global access options, and answers to frequently asked questions. Whether you’re newly diagnosed, seeking treatment options, or looking for financial assistance programs, this article serves as your definitive resource for connecting with AbbVie’s trusted dermatology support network.

Why AbbVie Dermatology Toll Free Psoriasis Support Customer Support is Unique

AbbVie’s Psoriasis Support program stands apart from other pharmaceutical customer service lines due to its patient-first philosophy, clinical depth, and holistic approach to care. Unlike generic helplines that offer scripted responses or automated menus, AbbVie’s Dermatology Support team is staffed by licensed healthcare professionals—including registered nurses, patient educators, and medical information specialists—who are specifically trained in psoriasis and related autoimmune conditions.

What makes this support truly unique is its integration of clinical expertise with emotional intelligence. Patients don’t just receive information about medications like SKYRIZI® (risankizumab-rzaa) or HUMIRA® (adalimumab)—they receive personalized guidance on managing flare-ups, understanding insurance coverage, accessing co-pay assistance, and connecting with community resources. The team understands that psoriasis isn’t just a skin condition; it impacts mental health, relationships, work, and self-esteem.

Additionally, AbbVie’s support line operates with strict confidentiality and HIPAA compliance, ensuring that every call is private and secure. Patients can speak openly about their symptoms, treatment failures, or concerns without fear of judgment. The support team also works closely with AbbVie’s patient assistance programs, helping eligible individuals access free or discounted medications—something many other pharmaceutical companies either don’t offer or make difficult to navigate.

Another distinguishing factor is the proactive outreach. AbbVie doesn’t wait for patients to call. Through partnerships with dermatology clinics, patient advocacy groups like the National Psoriasis Foundation, and digital platforms, AbbVie actively promotes awareness of its support services. This ensures that even those who feel isolated or overwhelmed know help is just a phone call away.

Finally, AbbVie’s Psoriasis Support is continuously updated based on real-time patient feedback and evolving clinical guidelines. The team regularly participates in continuing medical education and collaborates with leading dermatologists to ensure every piece of information shared is current, accurate, and evidence-based.

AbbVie Dermatology Toll Free Psoriasis Support Toll-Free and Helpline Numbers

For immediate assistance, AbbVie provides multiple toll-free numbers tailored to different needs. These lines are staffed by trained specialists available Monday through Friday during standard business hours, with limited after-hours support for urgent medical inquiries. Below are the official, verified contact numbers for AbbVie Dermatology Psoriasis Support:

United States Toll-Free Number

1-800-4ABBVIE (1-800-422-2843)

This is the primary, nationwide helpline for patients, caregivers, and healthcare providers in the United States. The line connects callers to licensed nurses and patient support specialists who can assist with:

• Medication information (SKYRIZI®, HUMIRA®, and other AbbVie dermatology therapies)
• Insurance and reimbursement questions
• Co-pay assistance and patient assistance programs
• Scheduling educational webinars or materials
• Referrals to local support groups or dermatologists

TTY/TDD Access for Hearing Impaired

1-800-288-2222

AbbVie complies with the Americans with Disabilities Act (ADA) and provides TTY/TDD services for individuals who are deaf or hard of hearing. This line is monitored during regular business hours and offers the same level of personalized support as the main helpline.

24/7 Medical Information Line (U.S. Only)

1-800-633-1610

For urgent medical questions regarding side effects, drug interactions, or adverse events related to AbbVie dermatology medications, patients and providers can call this dedicated medical information line, available 24 hours a day, 7 days a week. This line is staffed by pharmacists and medical directors who can provide clinical guidance and document safety reports.

Canada Toll-Free Number

1-800-465-7453

Canadian residents can access the same level of support through AbbVie Canada’s dedicated dermatology helpline. Support includes information on publicly funded drug programs, provincial coverage, and access to patient support initiatives specific to the Canadian healthcare system.

Mexico and Latin America

Mexico: 01-800-222-2222

Colombia: 01-800-051-4040

Brazil: 0800-772-2222 (Portuguese-speaking support available)

AbbVie has localized support teams across Latin America to assist patients in their native languages, ensuring cultural and linguistic accessibility.

Important Note: Always verify the legitimacy of any phone number by visiting the official AbbVie Dermatology website at www.abbvie.com/psoriasis-support. Scammers sometimes create fake helplines to collect personal information. AbbVie will never ask for your full Social Security number, credit card details, or login credentials over the phone.

How to Reach AbbVie Dermatology Toll Free Psoriasis Support Support

Reaching AbbVie’s Psoriasis Support team is designed to be simple, intuitive, and stress-free. Here’s a step-by-step guide to ensure you get the right help quickly:

Step 1: Choose the Right Number

Before calling, determine your primary need:

• General questions about psoriasis or medications? → Call 1-800-4ABBVIE
• Experiencing a side effect or medical emergency? → Call 1-800-633-1610 (24/7)
• Need help with insurance or co-pays? → Call 1-800-4ABBVIE and ask for the Patient Support Team
• Deaf or hard of hearing? → Call 1-800-288-2222 (TTY)

Step 2: Prepare Your Information

To expedite your call, have the following ready:

• Your full name and contact details
• Prescription name and dosage (e.g., SKYRIZI 150mg)
• Insurance provider and policy number
• Any previous treatment attempts or side effects experienced
• Questions or concerns written down ahead of time

Having this information ready reduces hold times and ensures you receive accurate, tailored advice.

Step 3: Navigate the Automated System

When you call, you’ll hear a brief automated greeting. Listen carefully:

• Press 1 for general psoriasis support
• Press 2 for financial assistance and co-pay programs
• Press 3 for medical information or adverse event reporting
• Press 0 to speak with a representative immediately (no menu required)

If you’re unsure, press 0 at any time to bypass the menu and connect directly with a live agent.

Step 4: Speak with a Support Specialist

Once connected, you’ll be greeted by a licensed healthcare professional. They will:

• Listen to your concerns without interruption
• Verify your identity for privacy and security
• Provide clear, jargon-free explanations
• Offer printed materials or digital resources
• Connect you with additional programs if eligible

There is no charge for this service. AbbVie covers all costs associated with the helpline.

Step 5: Follow Up and Stay Connected

After your call, you may receive a confirmation email or letter summarizing the information provided. You can also request:

• Monthly newsletters on psoriasis management
• Access to online educational videos
• Invitations to virtual patient forums
• Mailings of skin care guides and symptom trackers

AbbVie encourages patients to stay in touch. Many callers return with follow-up questions, and the team maintains records (with consent) to provide continuity of care.

Alternative Contact Methods

If you prefer not to call, AbbVie offers multiple digital options:

• Email: psoriassupport@abbvie.com (response within 1–2 business days)
• Live Chat: Available on www.abbvie.com/psoriasis-support during business hours
• Mail: AbbVie Dermatology Patient Support, P.O. Box 4000, North Chicago, IL 60064-4000, USA

Each method is equally secure and confidential.

Worldwide Helpline Directory

Psoriasis affects people in every country, and AbbVie recognizes the importance of global access to support. Below is a comprehensive, up-to-date directory of AbbVie Dermatology Psoriasis Support numbers and services across key regions. All numbers listed are official and verified by AbbVie’s global communications team.

North America

• United States: 1-800-4ABBVIE (1-800-422-2843)
• Canada: 1-800-465-7453
• Mexico: 01-800-222-2222
• Caribbean (English-speaking): +1-800-4ABBVIE (toll-free from select islands)

Europe

• United Kingdom: 0800 028 1222
• Germany: 0800 183 8383
• France: 0800 910 110
• Italy: 800 180 833
• Spain: 900 100 100
• Netherlands: 0800 022 1000
• Sweden: 020-520 8000
• Switzerland: 0800 100 100

Asia-Pacific

• Australia: 1800 060 646
• New Zealand: 0800 222 888
• Japan: 0120-722-846
• China: 400-820-2111
• South Korea: 080-850-5100
• India: 1800-103-2222
• Singapore: 1800-722-2222
• Philippines: 1-800-1-888-2222

Latin America

• Brazil: 0800-772-2222
• Colombia: 01-800-051-4040
• Argentina: 0800-888-2222
• Chile: 800-800-222
• Peru: 0800-100-222
• Costa Rica: 800-122-2222

Middle East & Africa

• Saudi Arabia: 800-844-4444
• United Arab Emirates: 800-088-888
• South Africa: 0800-111-222
• Egypt: 0800-100-2222
• Nigeria: 0800-ABBVIE (0800-222843)

Important: Language support varies by region. In most countries, support is offered in the local language and, where possible, in English. If you are calling from a country not listed above, visit www.abbvie.com/global-support to find your local contact or use the global email: globalpsoriasis@abbvie.com.

AbbVie is committed to expanding its global reach and is currently working to establish support lines in additional countries, including Indonesia, Thailand, and Kenya, with rollout expected in 2025.

About AbbVie Dermatology Toll Free Psoriasis Support – Key Industries and Achievements

AbbVie is not just a pharmaceutical company—it’s a global leader in immunology and dermatology innovation. Formed in 2013 as a spin-off from Abbott Laboratories, AbbVie has rapidly become one of the most influential players in the treatment of autoimmune diseases, with psoriasis at the heart of its dermatology portfolio.

The company’s Dermatology division focuses exclusively on developing and delivering therapies that address the root causes of chronic inflammatory skin conditions. This deep specialization allows AbbVie to offer a level of expertise unmatched by generalist drug manufacturers.

Key Achievements in Psoriasis Treatment

• HUMIRA® (adalimumab): The first FDA-approved biologic for moderate-to-severe plaque psoriasis (2002), HUMIRA revolutionized psoriasis care and became the best-selling drug in the world for over a decade.
• SKYRIZI® (risankizumab-rzaa): Approved in 2019, SKYRIZI is a highly selective IL-23 inhibitor that demonstrated superior efficacy over Humira and other biologics in clinical trials, with up to 90% of patients achieving 90% skin clearance (PASI 90) at 16 weeks.
• RINVOQ® (upadacitinib): An oral JAK inhibitor approved for psoriasis in 2021, offering a non-injectable option for patients who prefer pills over injections.
• CLINICAL TRIAL LEADERSHIP: AbbVie has conducted over 50 global clinical trials specifically for psoriasis, involving more than 25,000 patients across 40 countries.
• REAL-WORLD EVIDENCE PROGRAM: AbbVie pioneered the largest real-world psoriasis outcomes registry in history, tracking over 10,000 patients for up to 10 years to understand long-term safety and quality-of-life impact.

Commitment to Patient Advocacy

AbbVie partners with over 150 patient advocacy organizations worldwide, including:

• National Psoriasis Foundation (NPF) – USA
• Psoriasis Association UK
• Psoriasis International Network (PIN)
• Latin American Psoriasis Society (SLAP)

These partnerships fund educational campaigns, support research, and co-develop patient-centered tools like skin assessment apps and treatment decision guides.

Industry Recognition

AbbVie Dermatology has received numerous accolades for patient support excellence:

• 2023 “Best in Class Patient Support Program” – Healthcare Customer Experience Awards
• 2022 “Top 10 Most Compassionate Pharma Companies” – Forbes Health
• 2021 “Innovation in Chronic Disease Support” – Global Health & Pharma Awards

AbbVie’s success is not measured solely in sales or approvals—it’s measured in lives improved. In 2023 alone, over 1.2 million patients globally accessed AbbVie’s psoriasis support services, with 89% reporting improved understanding of their condition and 82% saying the support helped them stay on treatment.

Global Service Access

Access to AbbVie’s Psoriasis Support is not limited by geography, language, or socioeconomic status. The company has invested heavily in making its services universally accessible, recognizing that psoriasis does not discriminate—and neither should care.

Language Accessibility

AbbVie’s helplines offer support in over 30 languages, including:

• Spanish, French, German, Italian, Portuguese, Dutch, Swedish, Arabic, Mandarin, Japanese, Korean, Hindi, Tagalog, Russian, and more

When you call, simply state your preferred language, and you will be connected to a native-speaking specialist. Translation services are also available on-demand for rare languages.

Low-Income and Underserved Communities

AbbVie operates the “Psoriasis Care Access Initiative,” a program that provides:

• Free medication to uninsured patients in the U.S. and developing countries
• Mobile clinics in rural and remote areas
• Partnerships with community health centers to offer free skin screenings
• Subsidized telehealth consultations with dermatologists

Eligibility is based on income and medical need—not insurance status. Over 50,000 patients have received free treatment through this initiative since its launch in 2018.

Technology and Digital Equity

Recognizing that not everyone has reliable internet, AbbVie offers:

• Text-based support via SMS (U.S. and Canada only)
• Prepaid phone cards for patients without mobile service
• Mail-out educational kits with no digital requirements
• TV and radio PSAs in multiple languages

For those with internet access, AbbVie’s mobile app “MyPsoriasis Journey” offers symptom tracking, medication reminders, and direct messaging with support nurses.

Disability Inclusion

AbbVie’s services are designed with accessibility in mind:

• Website compliant with WCAG 2.1 AA standards
• Video content with closed captions and sign language interpretation
• Large-print and braille materials available on request
• Audio guides for visually impaired callers

AbbVie’s commitment to global access means that no matter where you live, your language, or your economic situation, help is available. The company continues to expand its reach, with new initiatives launching in sub-Saharan Africa and Southeast Asia in 2025.

FAQs

Is the AbbVie Psoriasis Support line really free?

Yes. All calls to AbbVie’s toll-free numbers are completely free of charge, regardless of your insurance status, location, or income. AbbVie covers all call costs.

Can I call for a family member or caregiver?

Absolutely. Caregivers, spouses, parents, and friends are encouraged to call on behalf of patients. AbbVie respects patient privacy but allows third-party inquiries with the patient’s verbal or written consent.

Do I need to be taking an AbbVie medication to call?

No. You can call even if you’re not currently on an AbbVie drug. The support team can provide general information about psoriasis, treatment options, and referrals to other resources.

What if I need help outside of business hours?

For urgent medical concerns (e.g., severe side effects), call 1-800-633-1610, available 24/7. For non-medical questions, leave a voicemail or use the email/chat option, and someone will respond the next business day.

Can I get financial help for my medication?

Yes. AbbVie offers multiple assistance programs, including co-pay cards, free medication for eligible uninsured patients, and insurance navigation support. The support team can help you apply during your call.

Is my information kept private?

Yes. AbbVie complies with HIPAA (U.S.) and GDPR (Europe) regulations. Your personal and medical information is never shared with third parties without your explicit consent.

How long will I wait on hold?

Most callers are connected to a specialist within 2–5 minutes. During peak hours, wait times may extend to 10 minutes. You may request a callback if preferred.

Can I speak to a dermatologist?

While the helpline staff are nurses and patient educators (not physicians), they can connect you with a medical information specialist who is a licensed pharmacist or physician. For direct physician consultation, they can help you find a local dermatologist.

Do you offer support for psoriatic arthritis?

Yes. AbbVie’s support team is trained to assist patients with psoriatic arthritis, as it often co-occurs with psoriasis. They can provide information on treatments like SKYRIZI® and RINVOQ® that treat both conditions.

How often can I call?

You can call as often as you need. There are no limits on the number of calls per month. AbbVie encourages ongoing communication to ensure you get the support you need.

Conclusion

Living with psoriasis can feel overwhelming—but you are not alone. AbbVie Dermatology’s Toll Free Psoriasis Support line is more than just a phone number; it’s a lifeline for millions of people seeking clarity, compassion, and care. Backed by decades of scientific innovation, a global network of trained specialists, and an unwavering commitment to patient dignity, AbbVie has set the gold standard for pharmaceutical patient support.

Whether you’re newly diagnosed, struggling with treatment side effects, or simply need someone to talk to, the AbbVie Psoriasis Support team is ready to help—24 hours a day, 7 days a week, in your language, at no cost to you.

Don’t suffer in silence. Reach out today. Call 1-800-4ABBVIE (1-800-422-2843) and take the first step toward better skin, better health, and a better life.

Remember: Your psoriasis journey doesn’t have to be walked alone. AbbVie is with you—every step of the way.